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Company Info

Order & Shipping Info

Return Policy

Privacy & Secure Payments

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POLICIES & INFO


Company Info

The Gypsy Lounge is a home based business and independently operated. Hello, my name is Rosie, I have been an artist my whole life and I love to create! I am located in Nevada City, C
A (US) located in the northern California foothills. Besides the web, I sell my goods & have a Henna Tattoo booth at craft faires and festivals and work as seamstress, among being an adventurer of life. Custom orders, henna parties...contact for more info.
Contact Info:
The Gypsy Lounge
PO Box 1132
Nevada City, C
A 95959
U
SA
(530) 277-7728

email The Gypsy Lounge


Order & Shipping Info

SHIPPING:

All orders placed will be shipped within 1-2 business days upon completing payment. Orders are processed Monday-Thursday. If order is placed on Friday, order will be processed first thing the following Monday. Packages are shipped from Northern California (USA). I ship packages via USPS (United States Postal Service: www.usps.com). It's the most economical way, which I think everyone appreciates. Shipping addresses must be able to receive USPS packages, i.e. PO Box or residence address must have mail box. If you need your package shipped, but the Postal Service can't deliver to your address, just contact me by clicking the link below and I'll contact you with UPS of Fed Ex rates and we'll go from there. Please note that UPS and Fed Ex can be quite a bit more cost depending on size of package. FREE GROUND SHIPPING is offered for orders over $200 (Domestic US packages only). All packages are shipped ground (USPS Parcel Post 5-9 days) unless upgraded shipping is chosen during checkout process. Priority Upgrade (2-3 days) is 10% more than ground costs. Shipping insurance is also available for additional charges. I will ship internationally, most small packages start at about $12, and I ship USPS International Priority. For international shipping, contact me from clicking the link below with which items you are interested in and I can give you a more accurate rate.

Current Shipping Rates (USPS Parcel Post) are as follows:
Sub-total up to $25 -shipping $4.95
$25.01-$50 -shipping $6.50
$50.01-$75.00 -shipping $7.75
$75.01-$100.00 -shipping $8.50
$100.01-$150.00 -shipping $9.95
$150.01-$199.99 -shipping $10.95
Orders $200.00+ -shipping is FREE***
(*** US packages only)

CONTACT ME

ORDERS:

All orders will be processed within 24 hours. I accept paypal, which is very easy and totally secure. Paypal accepts all major credit cards: Visa, MC, Amex, and Discover. You do not have to have a paypal account before you check out. If you do not, simply select "continue without creating account" in checkout process and follow the rest of the instructions. It's easy to make your own account if you want. It's safe and secure. Just go to www.paypal.com

CUSTOM ORDERS:

If you would like to request an item custom made for you. Simply email me by selecting the 'custom orders' link below to contact me. I will comunicate through email unless over the phone is more necassary. Simply state what your request is with as much information as possible; type of item (purse, top ect), style, shape, colors, facric, reference to another item of mine ect. As soon as I pin point exactly what you want I will be in touch to make sure fabrics, colors are still in stock or available. Custom orders will have an extra charge. Please understand this is because I design and create everything and is a "Gypsy Lounge original" and most are one-of-a-kind, and everything takes time. I put lots of love and energy into everything I make to ensure its quality. Each custom order is different, so please email me if you have any questions. Thanks

CUSTOM ORDERS


ITEMS THAT ARE LISTED ON ETSY:

Etsy.com is a site dedicated to handmade and vintage goods. It is a great way for other creater's and artist's to have a hub for their specialty unique goods. As well as shoppers looking for something special and creative. The Gypsy Lounge has a shop on Etsy with some items listed there too. Just go to www.thegypsylounge.etsy.com If an item here says "listed on Etsy" and is out of stock, it simply means that because all items are one-of-a-kind, I have temporarily marked it as out of stock so there will be no accident of double selling the same item. Etsy is easy, simple and uses PayPal as well. If there is something you like and is currently listed on Etsy, enter coupon code: BTRU4EVA during checkout at Etsy and receive 5% OFF. Thanks for looking... :)


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Return Policy

 

All returns must be authorized via e-mail before an item can be returned. This is so I know it's coming and to establish communication. E-mails requesting returns must be sent / received within 21 days of original purchase date. If you would like to request a return authorization, please finish reading my return policy, then select "request return authorization" link below.

Returns are only valid up to 21 days from original purchase date. Full refunds will be given (less shipping costs) for unworn, unwashed or defective merchandise with original tags still in tact. Refunds will be given in form of original purchase, i.e.: credit cards will be re-credited, etc.

All of my items are well made with all high-quality materials. I want all of my customers to love their things, so establishing communication is important if there are any problems or questions. Please be sure to check out the item's description for all sizes, measurements, materials, and care instructions to be sure it will be right for you before ordering. I am not responsible for return shipping costs. Thank you
.

All merchandised returned in original form: clean and undamaged, will be authorized as soon as possible. However, upon inspection of returned item(s), returns will be accepted at The Gypsy Lounge's approval.

Please note that I am not responsible for any damage due to shipping. Postal insurance is always a good option.


Request Return Authorization

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Privacy & Secure Payments

Privacy:

Your information is completely private. No one, except Pay Pal will have your financial information. The Gypsy Lounge does not and will not ever share any person's personal information for any reason.

Secure Payment Methods:

Paypal is a secure way to make online payments. Thousands of people use paypal everyday. Their server is totally secure and their website offers easy ways to keep track of past payments and manage your account (if you have a paypal account). They do not give me any of your personal financial information. Also paypal will send you an email with your reciept for any purchase. (The Gypsy Lounge also will send you a receipt via email).


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